Our Services

We offer a range of services which help organisations to develop clear plans, implement projects and create sustainable futures. Our work is underpinned by detailed research and clear analysis. Our expertise includes:


Business and strategic planning: We offer business planning and strategic planning support and advice to support a range of objectives, including organisational change, new developments or projects and funding applications. We can prepare a range of documents to support your organisational goals, including business plans, feasibility plans and options appraisals.


Heritage Lottery Fund projects: We are experienced in providing expert advice to support bids to the Heritage Lottery Fund. Many of our plans are developed to directly support HLF applications. We can provide activity plans, interpretation plans, business plans and options appraisals for Lottery projects and would be happy to discuss your requirements.


Activity planning: We work with you to explore all aspects of audience-facing activity and how your organisation can best deliver the planned activities. Activity plans typically cover training, volunteering, heritage learning and participation, as well as events, interpretation and public access. Our activity plans are designed to meet Heritage Lottery Fund requirements while providing practical documents that you can use to inform future planning.


Audience and market research: We undertake a wide range of research tasks from initial market research to detailed audience analysis. We can develop and undertake tailored research programmes to investigate your current and potential audiences. Techniques include visitor and non-user surveys, focus groups, interviews and visitor observation. We also offer postcode-based analyses and mapping services, exploring your potential market in terms of deprivation levels, census data and ACORN lifestyle classifications.


Consultation and evaluation: We can develop and undertake tailored consultation exercises and project evaluations. We undertake a wide range of consultation activities including community events, focus groups, consultation surveys and stakeholder interviews. Our project evaluations focus on measuring success against key outcomes, using both qualitative and quantitative data. We can also work with you to develop evaluation and consultation strategies.


Interpretation and exhibitions development: We undertake research and content creation for interpretative displays and can develop interpretation plans to support new projects or funding bids. We can also act as project managers and curatorial advisors for your exhibition project, managing relationships with designers and builders and overseeing the installation process.


Curatorial advice and conservation management planning: Our breadth of experience in the heritage industry, including substantial work listed buildings, Scheduled Ancient Monuments and museums, enables us to offer comprehensive and up-to-date curatorial input into your project. We can also develop conservation management plans exploring heritage significance.


Please contact us to discuss your specific requirements.